Omnitrans Launches Text-A-Tip Security System by Wendy Williams - City News Group, Inc.

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Omnitrans Launches Text-A-Tip Security System

By Wendy Williams
Community Writer
08/07/2015 at 08:24 AM

Omnitrans' new Text-a-Tip security alert system launched recently on Aug. 6. Designed as a partnership between the agency’s customers and staff, anyone observing non-emergency suspicious activity at Omnitrans bus stops, stations or transit centers is encouraged to text that information directly to the agency security team at 909-368-7711. The system automatically will reply to the sender with a text confirming receipt, and 24/7 security staff will investigate. When texting a tip, customers should include as much specific bus stop and location information as possible to assist staff; photos also may be attached. Tipsters also may be texted by the security team for more information if needed. “Omnitrans is committed to maintaining a clean, safe environment at its stops, stations and transit centers,” says Mark Crosby, Omnitrans security & emergency preparedness coordinator. “Text-a-Tip provides the opportunity for our security team to partner with riders to quickly respond to any unusual activity.” Text-to-Tip is intended solely for reporting non-emergency activities, such as suspicious people, graffiti, vandalism, or unattended packages. In case of an emergency where emergency response personnel are needed, calls should be directed to 9-1-1. While there is no charge for the Text-a-Tip service, standard messaging and data rates from phone service carriers may apply, depending on individual wireless plans.

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